Version: 1.1
Last updated: September 27, 2025
Welcome to Clientloop, owned and operated by Clientloop ("Clientloop," "Company," "we," or "us"). These Terms of Service ("Terms") govern your use of our mobile application, website, and services (collectively, our "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.
These Terms apply to all visitors, users, and others who access or use our Services. Please read these Terms carefully before using our Services. Your continued use of our Services after we post any modifications to these Terms will constitute your acceptance of those changes.
By downloading, installing, accessing, or using the Clientloop mobile application or website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services. We reserve the right to modify these Terms at any time, and your continued use of our Services constitutes acceptance of any modifications.
Our Services are not intended for individuals under 18 years of age. No one under age 18 may provide any information to or use our Services. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not use or provide any information through our Services, register for our Services, make any purchases, or provide any information about yourself including your name, address, telephone number, or email address.
If we learn we have collected or received personal information from someone under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about someone under 18, please contact us at support@clientloop.io.
Clientloop is an AI-driven platform designed for sales professionals to strengthen client relationships and boost referrals. Our Services include:
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.
To access certain features of our Services, you must register for an account by providing accurate, complete, and current information. You agree to:
We reserve the right to refuse service, terminate accounts, or cancel subscriptions in our sole discretion.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to use our Services:
We reserve the right to terminate your use of our Services for violating any of the prohibited uses.
You retain ownership of all client information, personal data, and content you provide to our Services ("User Content"). By using our Services, you grant us a limited, non-exclusive, royalty-free license to use, store, display, and process your User Content solely for the purpose of providing our Services to you.
Our Services use artificial intelligence to generate personalized messages and communications based on the information you provide. You acknowledge and agree that:
You may not use our Services to store, share, or transmit content that is illegal, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable.
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy, which also governs your use of our Services, to understand our practices.
Our Services may integrate with or contain links to third-party websites, applications, or services, including but not limited to:
These third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party services is governed by their respective terms of service and privacy policies. We encourage you to review the terms and policies of any third-party services before using them.
We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services.
Certain features of our Services may require a paid subscription. By purchasing a subscription, you agree to the following terms:
We may offer free trials of our paid Services. At the end of the free trial period, you will be automatically charged for the subscription unless you cancel before the trial expires.
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Clientloop, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
You must not:
YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SERVICES WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO OUR SITE FOR ANY RECONSTRUCTION OF ANY LOST DATA.
TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES.
YOUR USE OF THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER CLIENTLOOP NOR ANY PERSON ASSOCIATED WITH CLIENTLOOP MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.
IN NO EVENT WILL CLIENTLOOP, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THEM, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless Clientloop, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
You may terminate your account at any time by discontinuing your use of the Services and canceling your subscription through your account settings.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will cease immediately.
Upon termination of your account:
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
At Company's sole discretion, it may require You to submit any disputes arising from these Terms, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Delaware law.
No waiver by Clientloop of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Clientloop to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms and our Privacy Policy constitute the sole and entire agreement between you and Clientloop regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.
If you have any questions about these Terms of Service, please contact us at:
Email: support@clientloop.io